1. Introduction

The Promotion of Access to Information Act (PAIA), Act No. 2 of 2000, grants individuals the right to access information held by public and private bodies in South Africa. This PAIA Manual outlines the procedures for requesting access to information held by Bumblebee Designs (Pty) Ltd.

2. Contact Information

Information Officer: [Name of Information Officer] Email: [Email Address] Postal Address: [Postal Address]

3. How to Request Access to Information

To request access to information held by Bumblebee Designs, you can submit a written request by email or post to the contact information listed above. Your request should be clear and specific and, if possible, include the following details:

• Your full name and contact information.
• A clear description of the information you are requesting.
• Any relevant dates or reference numbers (if applicable).

4. Fees

In accordance with PAIA regulations, Bumblebee Designs may charge a reasonable fee to process your request. This fee will cover the actual cost of copying and supplying the information. You will be notified of any applicable fees before your request is processed.

5. Timeframes

Bumblebee Designs will endeavor to respond to your request within 30 days of receipt. If we require additional time to process your request, we will notify you and explain the reason for the delay. You will have the right to appeal any delays in processing your request.

6. Appeals Process

If your request for access to information is denied, you have the right to appeal the decision. Your appeal should be submitted in writing to the Information Officer within 30 days of receiving the denial notice. The Information Officer will review your appeal and provide you with a written response within 30 days.

7. Information Held by Bumblebee Designs

The types of information typically held by Bumblebee Designs may include:

• Customer information (names, addresses, email addresses) for order processing and customer service purposes.
• Design files and artwork submitted by customers for printing.
• Financial records related to business operations.
• Internal policies and procedures.

Please note that this is not an exhaustive list and the specific information held by Bumblebee Designs may vary.

8. Disclaimer

This PAIA Manual is intended to provide general information only and does not constitute legal advice. If you have any questions regarding your rights under PAIA, we recommend consulting with a legal professional.